Water delivery app development services are essential for businesses seeking to streamline the process of delivering clean and fresh water to customers. These services focus on creating mobile and web applications that facilitate efficient water ordering, scheduling, and delivery management. Key features of a well-developed water delivery app include user-friendly interfaces for placing orders, real-time tracking of deliveries, and automated scheduling options. Additionally, the app can offer functionalities such as subscription management, customer feedback, and payment processing. By integrating these features, water delivery apps enhance customer convenience and operational efficiency, making it easier for users to manage their water needs and for businesses to handle orders effectively.

The development of a water delivery app involves several critical considerations, including user experience and backend performance. The app must be designed with a responsive and intuitive interface that works seamlessly across various devices and screen sizes, ensuring that customers can easily place orders and track deliveries. Developers need to ensure that the app performs well under high traffic conditions and integrates smoothly with backend systems for order processing and inventory management. Security is also a significant concern, as the app will handle sensitive customer information and payment details. Implementing robust security measures, such as data encryption and secure authentication, is crucial for protecting user data and maintaining trust in the app.

To stand out in the competitive market, water delivery app development services often incorporate advanced technologies and features. For instance, integrating geolocation services enables real-time tracking of delivery vehicles, improving transparency and customer satisfaction. Machine learning algorithms can be used to predict water consumption patterns and optimize delivery routes, further enhancing operational efficiency. Additionally, integrating with customer relationship management (CRM) systems can help manage customer interactions and support. By leveraging these advanced technologies, water delivery app development services create comprehensive solutions that not only streamline the delivery process but also offer a more personalized and efficient experience for both customers and businesses.
Water delivery app development is becoming increasingly crucial as more businesses look to provide convenient and efficient services for their customers. These apps are designed to simplify the process of ordering and managing water deliveries, offering a range of features that enhance both customer satisfaction and operational efficiency. Key functionalities typically include easy-to-use order placement interfaces, real-time delivery tracking, and automated scheduling options. Additionally, features like subscription management and secure payment processing are often integrated to provide a seamless experience. By leveraging these capabilities, water delivery apps help businesses meet customer needs more effectively and streamline their delivery operations.

Developing a water delivery app involves careful consideration of both user experience and technical performance. A well-designed app must be intuitive and responsive, ensuring that customers can easily navigate through the ordering process and track their deliveries from any device. Performance optimization is essential to handle high traffic volumes and ensure smooth operation. Security is also a critical aspect, as the app will handle sensitive customer information and payment details. Implementing robust security measures, such as data encryption and secure authentication, is vital for protecting user data and building trust. Additionally, integrating the app with backend systems for order management and inventory tracking ensures seamless operation.

To enhance the effectiveness of a water delivery app development, developers often incorporate advanced technologies and features. For instance, geolocation services enable real-time tracking of delivery vehicles, improving transparency and reliability for customers. Machine learning algorithms can analyze customer behavior and optimize delivery routes to reduce costs and improve efficiency. Integration with customer relationship management (CRM) systems can provide valuable insights into customer preferences and support more personalized service. By integrating these technologies, water delivery app development not only improves the overall user experience but also supports operational efficiency, making the delivery process smoother and more effective for both businesses and their customers.
 

Designing a water delivery app involves creating a user-friendly and visually appealing interface that simplifies the process of ordering and managing water deliveries. The primary goal of the design is to ensure a seamless experience for users, allowing them to easily place orders, track deliveries, and manage their subscriptions. Key design elements include a clean and intuitive layout, easily navigable menus, and prominent call-to-action buttons. The design should also incorporate features such as real-time order tracking, delivery scheduling options, and secure payment processing, all of which contribute to a positive user experience and efficient service delivery.

Incorporating responsive design is crucial in water delivery app design development to ensure that the app functions well across various devices and screen sizes, from smartphones to tablets. A responsive design helps maintain usability and aesthetic appeal, regardless of the device being used. Additionally, the app should be optimized for performance, with quick load times and smooth transitions between screens. User interface (UI) and user experience (UX) design principles play a significant role in making the app accessible and engaging. This includes clear navigation, intuitive search functionalities, and user-friendly forms for placing orders and managing accounts.

To enhance the app's effectiveness, integrating advanced design features can provide added value. For example, incorporating geolocation services for real-time delivery tracking can improve transparency and reliability. Personalization options, such as custom order preferences and reminders, can enhance the user experience by catering to individual needs. Additionally, incorporating visually appealing graphics and animations can make the app more engaging and enjoyable to use. By focusing on these design aspects, a water delivery app can not only meet user needs effectively but also build customer loyalty through a well-designed, efficient, and aesthetically pleasing platform.
Water delivery business software is essential for streamlining operations and improving efficiency in the water delivery industry. This software provides a comprehensive solution for managing various aspects of the business, including order processing, route optimization, inventory management, and customer relations. Key features often include real-time tracking of deliveries, automated scheduling, and integrated billing systems. By centralizing these functions into a single platform, businesses can better manage their resources, reduce operational costs, and enhance service quality. The software helps ensure timely deliveries, accurate invoicing, and effective communication with customers.

The development and implementation of water delivery business software involve several critical considerations. The software must be user-friendly and accessible, with an intuitive interface that allows employees to easily navigate and perform their tasks. It should also be robust and scalable to handle growing data volumes and increasing numbers of orders. Security is a major concern, as the software manages sensitive information such as customer details and financial transactions. Implementing strong security measures, including encryption and secure authentication protocols, is crucial for protecting this data and maintaining customer trust.

To further enhance the effectiveness of water delivery business software, integrating advanced technologies can provide significant benefits. For example, incorporating machine learning algorithms can optimize delivery routes, reducing fuel costs and improving delivery times. Geolocation features enable real-time tracking of delivery vehicles, enhancing transparency and customer satisfaction. Additionally, integration with customer relationship management (CRM) systems can help businesses better understand customer preferences and improve service delivery. By leveraging these advanced features, water delivery business software can significantly improve operational efficiency and contribute to the overall success of the business.
Shirodhara is a traditional Ayurvedic therapy renowned for its calming and therapeutic benefits. Originating from ancient India, Shirodhara involves the gentle and continuous pouring of warm, medicated oil or herbal decoction onto the forehead, specifically targeting the "ajna" or third eye area. This treatment is designed to promote deep relaxation, balance the mind, and enhance overall well-being. The process is typically performed in a serene environment, allowing patients to experience the full benefits of this time-honored practice.

The procedure begins with the patient lying down comfortably, often on a specially designed treatment bed. Warm, herbal oil is poured in a steady stream across the forehead, and the oil's temperature and composition are carefully selected based on individual needs and dosha imbalances. The gentle, rhythmic motion of the oil helps to soothe the nervous system, calm the mind, and stimulate the body's natural healing processes. Get Shirodhara Treatment Ahmedabad because Shirodhara is known for its ability to alleviate stress, anxiety, and insomnia, providing a profound sense of relaxation and mental clarity.

Shirodhara treatment is not only beneficial for its calming effects but also for its potential to address a variety of health concerns. The therapy is believed to help balance the body's doshas, or energies, which are central to Ayurvedic medicine. By harmonizing these energies, Shirodhara can aid in improving sleep quality, enhancing cognitive function, and supporting overall mental health. It is also used to treat conditions such as migraines, headaches, and chronic fatigue, making it a versatile therapy in holistic health practices.

The duration and frequency of Shirodhara sessions can vary depending on individual needs and treatment goals. A typical session lasts between 30 to 60 minutes, with recommendations often ranging from weekly to monthly treatments. During and after the treatment, patients are encouraged to rest and avoid any stressful activities to maximize the therapeutic effects. Many individuals report lasting benefits from Shirodhara, including improved mood, better sleep, and a heightened sense of inner peace.

Incorporating Shirodhara into a regular wellness routine can provide long-term benefits and contribute to a balanced and healthy lifestyle. It is essential, however, to receive the treatment from a qualified Ayurvedic practitioner who can tailor the therapy to individual needs and ensure its effectiveness. By embracing Shirodhara, individuals can experience a profound sense of relaxation and rejuvenation, making it a valuable addition to holistic health and wellness practices.

 

 

 

 

 
Custom laundry app developers play a pivotal role in crafting tailored solutions that enhance the efficiency and effectiveness of laundry services. These developers focus on creating applications specifically designed to meet the unique needs of laundry businesses and their customers. Key features typically include order scheduling, real-time tracking of pickups and deliveries, secure payment options, and user-friendly interfaces. By customizing these features, developers ensure that the app integrates seamlessly into existing business operations and provides a streamlined experience for users, from placing orders to managing deliveries.

The development process for a custom laundry app involves several critical steps. Initially, developers collaborate with clients to gather detailed requirements and understand the specific needs of their business. This is followed by designing an intuitive and responsive user interface that ensures ease of use across various devices, including smartphones and tablets. The technical development phase includes building robust backend systems to handle order management, inventory tracking, and payment processing. Rigorous testing is then conducted to address any issues and ensure the app performs reliably in real-world scenarios.

To add significant value, custom laundry app developers often incorporate advanced technologies into their solutions. Integrating geolocation services allows users to track their laundry in real time, enhancing transparency and convenience. Machine learning can be utilized to optimize delivery routes and predict customer needs, improving operational efficiency. Additionally, integrating with customer relationship management (CRM) systems provides businesses with insights into customer preferences and behaviors, enabling personalized service. By leveraging these advanced features, custom laundry app developers create sophisticated solutions that not only streamline laundry operations but also enhance customer satisfaction and support business growth.
Custom laundry app development is increasingly essential for businesses looking to modernize their laundry services and enhance customer convenience. These bespoke applications are designed to address the specific needs of laundry operations, offering a range of features that streamline both customer interactions and backend processes. Key functionalities often include order scheduling, real-time tracking of pickups and deliveries, secure payment processing, and customer feedback systems. By tailoring these features to the unique requirements of a laundry business, developers create solutions that improve operational efficiency and deliver a superior user experience.

The development process for a custom laundry app involves several critical stages, including design, technical implementation, and testing. An intuitive and responsive design is crucial to ensure that the app is easy to navigate across various devices, from smartphones to tablets. Developers must focus on performance optimization to handle high volumes of orders and user interactions seamlessly. Security is also a major consideration, as the app will manage sensitive customer data and payment information. Implementing robust security measures, such as data encryption and secure authentication protocols, is essential to protect user information and build trust in the app.

To set a custom laundry app apart from generic solutions, developers often integrate advanced technologies and features. For example, incorporating geolocation services allows customers to track their laundry in real time, enhancing transparency and convenience. Machine learning algorithms can optimize delivery routes and predict peak times, improving operational efficiency. Additionally, integration with customer relationship management (CRM) systems provides insights into customer preferences and behaviors, enabling more personalized service offerings. By leveraging these innovations, custom laundry app development not only streamlines laundry operations but also enhances customer satisfaction and drives business growth.
A laundry app development company specializes in creating tailored software solutions that cater to the unique needs of the laundry industry. These companies design and develop mobile and web applications that streamline laundry operations for both service providers and customers. Core features typically include order scheduling, real-time tracking of pickups and deliveries, secure payment processing, and customer feedback systems. By offering customized solutions, a laundry app development company helps businesses enhance their operational efficiency, improve customer satisfaction, and maintain a competitive edge in a rapidly evolving market.

The development process at a laundry app development company involves several key phases, including initial consultation, design, technical development, and testing. During the consultation phase, developers work closely with clients to understand their specific needs and requirements. The design phase focuses on creating an intuitive and responsive user interface that ensures ease of use across various devices. Technical development includes building robust backend systems to handle order management, payment processing, and real-time tracking. Rigorous testing is conducted to identify and resolve any issues before the app is launched, ensuring a smooth and reliable user experience.

To differentiate their offerings, laundry app development companies often incorporate advanced technologies and integrations into their solutions. Features such as geolocation services allow customers to track their laundry in real time, while machine learning algorithms can optimize delivery routes and predict demand patterns. Integration with customer relationship management (CRM) systems enables businesses to gain valuable insights into customer behavior and preferences, leading to more personalized service. By leveraging these technologies, a laundry app development company creates sophisticated and scalable solutions that enhance both operational efficiency and customer engagement, ultimately contributing to the success and growth of laundry businesses.

 
According to a source, the Department of School Education & Literacy, has released an in-depth analysis of the 2023 Secondary and Higher Secondary Board Examinations. This report offers a comprehensive overview of student performance across the nation.

A total of 59 boards participated, including three national and 56 state-level boards. Out of these, 41 boards cater to both secondary and higher secondary levels, while nine are standalone boards for either level. Six state boards, including Andhra Pradesh, Bihar, and Tamil Nadu, still adhere to independent syllabi, rather than the national NCERT curriculum. Karnataka, in a major reform, merged its SSLC (Secondary School Leaving Certificate) Board with the PU (Pre-University) Board, streamlining its education structure.

The exam duration varied greatly across states, with Class 10 exams lasting between 8 days (Bihar) and 34 days (CBSE). For Class 12, durations ranged from 10 days (Bihar) to 63 days (Punjab), reflecting the diverse educational practices in different regions.

In terms of performance, the Secondary Board exams recorded 18.5 million students, achieving an overall national pass rate of 84.9%. Hindi medium students performed the best, with an 85.8% pass rate, while English medium students followed at 84.2%. Similarly, the Higher Secondary Board exams recorded 15.5 million students, achieving a pass rate of 82.5%.

For regular students, 190.8 lakh were registered, with 157.3 lakh passing the exams, reflecting a success rate of 84.9%. Open board students showed lower success rates, with 4.2 lakh registered and a pass rate of 49.6%.

The findings highlight the resilience of India’s education system and its ability to handle large-scale examinations while maintaining consistent student performance across various mediums and boards. These results underscore the adaptability of students and institutions in ensuring high academic standards across the country.

Source: https://www.financialexpress.com/jobs-career/education-indias-education-system-demonstrates-resilience-in-2023-exams-with-consistent-national-performance-3588728/?utm_source=pocket-newtab-en-intl
 

The storied institution has made crucial contributions to social sciences research and policy. Now, faculty say, the government is choking its autonomy.

In 1936, a Parsi philanthropic organisation, Sir Dorabji Tata Trust, established the Sir Dorabji Tata Graduate School of Social Work in Mumbai. It was the first institution, not just in India but in Asia, dedicated to the study and practice of social work and the social sciences.

From the start, the institution, renamed the Tata Institute of Social Sciences in 1944, was committed to rigorous work on the ground, current and former professors said. In one of its first projects, it dispatched relief teams of students and faculty to refugee camps in the aftermath of the Partition in 1948.
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Over the decades, the institute sent teams for both research and relief work to several places, including Ahmednagar in Maharashtra during a drought in 1972, Bhopal in the aftermath of the 1984 gas leak, Mumbai after riots in 1992, Gujarat after an earthquake in 2001, Nicobar Islands after the 2004 tsunami, and Uttarakhand after the 2013 cloudburst. It helped the government develop schemes and programmes, as well as audit and evaluate their performance.

For faculty members and staff, the institute’s socially-engaged work and contribution to national life have been a source of pride. “TISS has the ability, conviction, authenticity, competency and sincerity to tell the government if things are not going right. And over the years the government has accepted our analysis and findings,” a professor said.

But in recent years, this confidence has been unravelling, as the institute has come under tremendous financial strain, coupled with what current and former staff described as an erosion of autonomy.

The turbulence made headlines two months ago.
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On June 28, the Tata Institute of Social Sciences sent termination letters to more than 100 teachers and non-teaching staff. It stated that it had taken the decision because it was facing a shortage of funds from the Tata Trusts – while the Indian government has been the primary source of funds for the institute, the group has also been a significant funder over the years.

Two days later, the institution withdrew the termination letters, claiming that the group had released Rs 4.79 crore to it.

But rather than reinstate the staffers, the new letters that the institute sent out merely extended their terms for another six months.

Faculty from the women’s studies department have been particularly anxious – three teaching staff and one non-teaching staff were issued termination letters and are yet to receive extension letters. This was despite the fact that the department was not reliant on Tata funds – on July 30, a circular of the University Grants Commission noted that funding for the department would continue for 2024-’25.
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“We wonder why TISS is taking so long to withdraw the terminations,” one professor told Scroll. “Even our students are concerned and worried about the future of the department.”
In 1936, a Parsi philanthropic organisation, Sir Dorabji Tata Trust, established the Sir Dorabji Tata Graduate School of Social Work in Mumbai. In 1944, it was renamed the Tata Institute of Social Sciences. Photo: Facebook

Despite the shock of these events, to many in TISS, and others familiar with the institution, they were part of a much longer pattern of decline.

To understand the build-up to the present crisis at TISS, Scroll spoke to several current and former professors and associate professors, all of whom asked to remain anonymous because they feared a backlash from the management. They said the erosion of autonomy at the institution has led to those on campus increasingly censoring themselves.

“We are terrified to talk to anybody about the situation here, especially to the media,” another professor said. “We don’t even feel safe talking to each other on campus. Word always gets out and we are so scared we will be targeted by the institution.” One professor was at first fearful of even answering Scroll’s phone calls inside campus, and only spoke over the phone when they had left the campus. All the professors asked repeatedly for assurances that their identities would not be revealed.

Many argued that the crisis at TISS was not just about the functioning of one premier institution, but was symptomatic of a larger problem with the way the Modi government views higher education, particularly in the social sciences. “Everything to do with social sciences is to ask questions about where we are and where we are heading as a nation,” a professor said, adding that the current government did not want academics to raise uncomfortable questions.
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Scroll emailed questions about the problems at the institution to the vice chancellor, pro vice chancellor and other senior management of TISS, as well as to the education ministry. This story will be updated if they respond.

This story is part of Common Ground, our in-depth and investigative reporting project. Sign up here to get these stories in your inbox as soon as they are published.

T
he roots of the present crisis at TISS lie in changes made after 2014 in the way the institution is funded.

While it was funded by the Sri Dorabji Tata Trust in its first few years, TISS began to receive funds from the Union government from the late 1940s. In 1964, the University Grants Commission recognised it as a “deemed to be university” and became its primary funder.
“The Union government recognised TISS as an institute of repute and decided to fund it,” the first professor said. “The state government of Maharashtra also gave it some nominal funding around the same time.”

For many years after, TISS remained a small institution with a few postgraduate diploma courses that mainly focused on social work, health administration and labour welfare.
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In 2004, with the arrival of S Parasuraman as the institute’s director, the institution began to evolve rapidly. Faculty told Scroll that Parasuraman had high academic and social aspirations for the small campus. “We had internal discussions about reimagining the institution,” the first professor said. “A lot of restructuring took place during this time. New schools and centres were established.”
In 2004, with the arrival of S Parasuraman as the institute’s director, TISS began to evolve rapidly. Faculty said that Parasuraman had high academic and social aspirations for the small campus. Photo: TISS

Between 2006 and 2014, the institution launched 32 new courses, including masters programmes in women’s studies and media and cultural studies. Today, TISS has undergraduate, postgraduate and PhD programmes, as well as programmes in continuing education and skill education. As part of these, faculty offer a wide range of courses, in fields such as education, rural development, gender, environment, anthropology and ecology.

“One of the reasons why the idea of restructuring arose was because we had so few programmes and so many students applying to study here,” the first professor said. “Students aspired for a career in social sciences and applied social sciences. The expansion helped make these courses more accessible to a larger number of students.”

Members of the faculty said that unrest at the institution began in 2014, and was linked to decisions of the Narendra Modi-led government that affected TISS’s governance.
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Among these decisions was the dissolution of the Planning Commission, which was set up in 1950 with Jawaharlal Nehru as its first chairperson. In his first Independence Day speech in 2014, Narendra Modi announced that the commission would be replaced by a new body.

Under the commission, the Central government formulated five-year plans, through which it allocated resources to fulfil economic goals within fixed time periods. In the first ever five-year plan, TISS was allocated funds that it used to develop a department of tribal welfare in 1951.

The first professor explained that during these years, the government funded universities through “plan grants” and “non-plan grants”. Typically, new centres and programmes would be established through the former, while subsequent funding would be allocated under the latter. “All grant approvals and disbursals had formats, procedures and evaluations by external review committees,” they said. They added that this systematic approach “enabled universities to steadily grow and also respond to changing educational demands and national human resources requirements.”

With the tenth five-year plan for 2002-’07, the University Grants Commission sanctioned faculty and staff positions for a TISS campus in the town of Tuljapur. This was the institution’s first “off-campus” – centres overseen by the same governing body, but with independent programmes and activities. The centre had been established in 1987, and its initial activities focused on rural development projects. With the funding from the five-year plan, it expanded into academic programmes and launched a master in social work and PhD in rural development.
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Faculty explained that TISS’s funding was determined by the University Grants Commission’s assessment of its needs and performance, based on which it would make recommendations to the government. Under Parasuraman, TISS began to receive increased funds from non-governmental sources, particularly the Tata Trusts, for new initiatives, including off-campuses and new schools in the Mumbai campus. “The understanding was that these new initiatives will be covered through the plan and non-plan grant framework,” the first professor said.
Throughout, the professor said, “The fees at TISS were affordable to students and thus candidates from different backgrounds were able to apply.” They added, “TISS was a classic example of a public-private entity. Both sectors coming together for the social sciences.”

With the dissolution of the planning commission, the five-year plans ceased to be formulated, and TISS’s funding became unpredictable.
In his 2014 Independence Day address, Prime Minister Narendra Modi announced the dissolution of the Planning Commission. With this, the funding patterns for several institutions, including TISS, became unpredictable. Photo: Ahmad Masood/Reuters

In a letter to the higher education secretary in 2015, Parasuraman wrote: “The current financial year has commenced and we are yet to receive grants even to meet the salary and pension of March and April 2015 and other critical operational costs like electricity, water, security, annual maintenance contracts, etc. It has come to a situation that we had to take loans to pay salaries and pension for these months.”

TISS repeatedly urged the human resource development ministry to directly provide it with funds, since the University Grants Commission was not doing so. “When the government dismantled the planning commission, they did not come up with an alternative framework that actually addressed the financial requirements of public funded universities to grow,” the first professor said.
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Soon, the financial pressures on the institute intensified. In the years that followed, the government urged institutions across the country that received government funds, TISS among them, to become self-reliant. “The old programmes under the non-plan grant were still supported. But for new courses, the government wanted institutions to raise their own money,” the first professor said. TISS, like many other institutes, was encouraged to launch “self-financing” courses, members of the faculty said – that is, courses that were fully funded through fees, with no assistance from the government.

Many saw this as an ill-advised move for an institute like TISS. “Spaces like TISS have for years tried to enable students from marginalised communities to study social sciences by making it financially accessible,” the first professor said. “Self-financing courses with high fees would be making education inaccessible again.”

Faculty noted that this was also a period during which the University Grants Commission was encouraging TISS to start more off-campuses. The Tatas Trusts provided significant funds to establish two such campuses, in Telangana and Assam.
“The understanding was that the government was asking us to go to scale and that we had the competence to do so,” the first professor said. “So the Tatas were ready to offer financial support.”

The administration initially assumed that while the Tata Trusts would be supporting this expansion, the institute would also be receiving funds from the University Grants Commission for it. However, to their shock, when the approval letters for these off-campuses arrived, the commission announced that it would not provide any financial support. “This was a disappointing step from the government,” the professor said.
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The first major signs of financial strain started to show in 2017. That year, at TISS’s Mumbai campus, 35 staff were fired because the institute did not receive funds it needed from the University Grants Commission.

Other measures to cut costs followed. In 2018, the institution announced that it was ceasing financial aid programmes that provided assistance to students from Scheduled Tribes, Scheduled Castes and Other Backward Class communities – it stated that it was doing so because it had not received funds for the programmes from the University Grants Commission. In response, students protested across four of the campuses. The commission subsequently released funding for the programmes.

Other news of TISS’s financial problems had also begun to be reported – for instance, that teachers were going without salaries. It was as these troubles began to foment that Parasuraman resigned from his post, in 2018. A former assistant professor at the Mumbai campus and founding chairperson of an off-campus centre in Nagaland wrote that “the changed political situation and TISS’s increasing financial woes” had left Parasuraman disheartened.

Even so, the institute resisted pressure from the government to increase fees, the third professor recounted. “Social sciences institutions cannot charge high fees,” they said. “It will exclude a large section of students. Most students at TISS come from disadvantaged backgrounds.” Further, they said, TISS lacked an incentive to increase its fees, because “they knew that if they did end up raising enough funds, the UGC would reduce its funding”. They added, “It didn’t make any sense.”

W
hile these struggles continued for the next few years, they boiled over in June 2023, when the University Grants Commission compelled five institutions across the country to which it provided more than 50% funding, including TISS, to sign new agreements.
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Previously, TISS had a governing body, whose chairperson was selected by the Tatas and was often an individual from the Tata Trusts. The trust could also select the director of the institute, and usually had two or three seats on the governing body, while the remaining members were representatives from the Union and state governments, and from the institution.

The governing body made all major decisions at TISS. “Promotions, centres, schools, opening of new centres, campuses, academic results, ensuring quality of the institution, finances, governance structure and programmes – all of this was taken care of by the governing body,” the third professor said. “Everything had to be justified in front of the governing body before approval was given.”

Faculty were largely satisfied with the role that the Tatas played in the institution. “Through a search committee, they recruited people to these leadership posts with due diligence,” the third professor said.
The professor described the Tata Trusts as “benevolent”, and said the institution was “proud” of its relationship with the group. “They were a wonderful support to us,” the professor said. “If there were delays in salaries, we could approach them for funds and pay them back later.”

But the new memorandum of agreement stated that since the University Grants Commission provided more than 50% of the funds to the institution, it would now appoint a vice chancellor, and pro vice chancellor, a key post under the vice chancellor. These posts had not existed before. The new agreement did away with the post of the director, and reduced the number of board seats the Tata Trusts had to one.
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After the new agreement was signed, the Tatas were left with almost no role at TISS. “We have treated them very badly in recent months,” the third professor said.
A student protest underway in 2018. That year, TISS announced that it was ceasing financial aid programmes that provided assistance to students from Scheduled Tribes, Scheduled Castes and Other Backward Class communities. Photo: TISS Students’ Union

The Tatas had given faculty considerable autonomy, teachers said. Faculty also said they could challenge opinions and decisions of the Tatas without fearing repercussions. As the Union government has sought to displace them, this freedom and transparency has been jeopardised, they noted.

“We used to be able to walk into the office of the director whenever we wanted. We were able to voice out our opinions,” the third professor said. “Today, we have to take appointments and most of the time we don’t get the chance to even meet the pro vice chancellor.”

The problems were exacerbated six months ago, when the director of the Indian Institute of Management Mumbai, Manoj Kumar Tiwari, was given the additional charge of vice chancellorship of TISS. Faculty Scroll spoke to said that since Tiwari’s appointment, many of them had not even seen him. The third professor said that faculty “did not even have the slightest clue” about the appointment, though they were “usually always kept in the loop about these things”.
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A fourth professor said, “He took over in September, it is nearly a year and we haven’t had the chance to meet him. How can this be okay?”

Most of the work is overseen by the pro-vice chancellor. “He has taken over several other charges, he’s also a dean, part of the CSR committee, director of a major project, part of another coordinating committee. It’s simply impossible for someone to be taking on as much as he is and still do a good job,” the third professor said. “We can see easily that he is failing.”

Faculty said that of late they have been kept in the dark about many administrative decisions. For instance, the facilitation committee, which, according to the institution’s website, “ensures alignment in decision-making, management and coordination amongst schools, centres, administrative units, and the general administration” has become “defunct”, the third professor said.
“All the deans and heads of the schools were a part of this committee and took crucial decisions on campus,” the professor added. “Now it doesn’t even exist.”

In another instance, on August 6, the administration issued an order stating that the Centre for Excellence in Teacher Education and the Centre for Studies in Sociology of Education would be merged with the School of Development Studies. “This decision again was taken without consulting any of us. We have no idea why the merge even happened,” a fifth professor said.
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With this loss of transparency, faculty have grown wary of expressing themselves freely about the institution. “We used to be able to say what we feel – about TISS, about politics and other affairs. Now we are so scared to share our opinions. We feel we are always being watched, and it’s true because word always reached the top,” the third faculty said. “If we criticise something, we are immediately targeted.”

Teachers also began to have serious concerns about inefficiencies, delays and incompetence. For instance, teachers are required to obtain approval from the institute when they plan new projects, or apply for new grants – they observed that since the change in leadership, they are typically forced to wait for long periods to get these approvals. “These projects and grants are good for the institution yet there are long drawn-out delays,” the third professor said. “The pro vice chancellor will sit on it for weeks and months together.”
Students at a workshop in TISS. Faculty noted that under the current administration, process have become increasingly inefficient, and that approvals for new projects and grants are severely delayed. Photo: Pavanaja/Wikimedia Commons

Teachers also said that the pro vice chancellor follows a system of functioning wherein he constitutes committees for the smallest of purposes. These committees oversee the nitty-gritties of activities like organising events and seminars. “In the past we had the freedom to invite people to give talks and organise events, but these days we have a committee that screens everything,” the third professor said.

The professor added, “It makes us feel as if we are doing something wrong. Recently they also put together a committee to ‘lower our workload’. I can’t understand the point of all this.”
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Teachers said that the worst impact of this new kind of administration has been on the work that TISS produces. “There have been many instances when the Supreme Court has directed TISS to develop protocols, frameworks to analyse certain issues or cases,” the first professor said. “TISS has been part of government projects including Prime Minister’s Rural Development Fellowship programme, MNREGA, social audits, water and sanitation programmes, entrepreneurship development, evaluations and reviews of government schemes and programmes.”

However, the government’s attitude has changed in the last ten years, teachers observed. “The current government doesn’t like that we ask questions or submit data that might portray them in a bad light,” the professor said.

The third professor noted, “We are losing our autonomy.”

T
ISS, and other social science institutions, have also been negatively affected by the Central government’s National Institutional Ranking Framework, launched in 2015.
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Faculty noted that the parameters set by the framework would not allow TISS to secure a high rank.
“These parameters measure the student population, number of labs, the size of the campus, number of teachers and students, the ratio of the two, number of patents, publications, the proportion of students who go abroad, their salaries,” the first professor explained. “But when it comes to social sciences, students have different priorities.”

The problem is significant, faculty explained, because the National Institutional Ranking Framework doesn’t merely rank institutions, but also affects their future prospects.

Among the schools and centres that are feeling the pressure most keenly are the school of gender studies and the centre for study of social exclusion and inclusive policies. “TISS women’s studies department had contributed greatly to the women’s movement in India and also contributed greatly to policy interventions,” the second professor said.

The faculty explained that the ranking framework’s parameters are inadequate to measure the efficacy of programmes in a discipline like women’s studies. “They want to know the employability capacity of a discipline like women’s studies,” the professor said. “But the graduates from these disciplines go on to play crucial roles in various state and non-state sectors and contribute greatly to discourse about women’s rights. That may not translate to big paying jobs.” They added that they fear that under the new norms, “particular disciplines are being targeted”.

Many faculty members argued that clear steps needed to be taken to safeguard the institution’s autonomy, such as granting it a special status. “It would help if the government recognised it as a one-of-a-kind institution, one of the oldest institutions of social work and sciences,” the first professor said. “A special status like an institute of excellence or national importance will help the institution get the importance it needs and thus get proper funds.”

Source: https://scroll.in/article/1072240/how-the-government-undercut-tiss-over-the-past-decade?utm_source=pocket-newtab-en-intl

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